Refunds and Cancellation

Last updated: November 3, 2026

Pocket Low-Fi is operated by Devon Stewart.

Cancel your subscription

Use Settings → Pocket Pass → Manage / cancel, the subscription link in your Paddle receipt, or Paddle support. Cancel before your three-day trial ends to avoid the first charge. Cancellation stops renewal; new premium downloads remain available until the current trial or paid period ends. Downloaded packs are not deleted by cancellation. Uninstalling the app or deleting your account does not cancel billing.

Request a refund

Paddle is our merchant of record and processes refunds. Use the support link in your receipt or visit paddle.net and request a refund. Include the purchase email and transaction reference, but never full card details. For a technical problem, you can contact us for help first.

Eligibility

Refunds follow Paddle’s Refund Policy and applicable consumer law. Cancellation alone does not automatically refund earlier charges. Any statutory withdrawal rights and remedies for faulty or misdescribed services remain available. This policy does not exclude those rights or promise a refund in every case.

Contact

For support, account questions or privacy requests, email support@pocketlofi.xyz.